Santel is the market leader rooted in a half-century tradition of delivering the highest level of customer service.   Our mission is to positively impact the communities and member-owners we serve through the advancement of broadband technologies.  We build member value through a commitment to quality with continued focus on customer needs.

Guiding Principles

Customer Satisfaction

Customer Satisfaction is our highest priority.  We listen and respond, are timely and exceed expectations with our products and services.

Simplicity, Speed, and Service

We are passionate about leveraging today’s technology to build simple customer-focused solutions, allowing greater quality of life or new opportunities.

Employee Commitment and Pride

Our strength within Santel is our employees.  Our success depends on hiring, developing, and retaining a staff that is knowledgeable, committed to teamwork, proud of what we do, as well as the community where we live and serve.

Continuous Innovation & Improvement

We will always ask and look for our customer’s feedback to improve the use and quality of processes, people, products, and services.

Commitment to Our Community

Living and working in our served communities reminds us daily of who our customers are and what they need to succeed in their personal and professional lives.  We are proud to be part of the greater community’s economic vitality, as well as the assumed social responsibilities for our neighbors.

Value Proposition

Santel works with customers to design, implement, and manage affordable home and business networks, telecommunications, broadband, and entertainment solutions.  We integrate state-of-the-art technologies with superior support and service for a simpler experience.